Hotluck
Terms of Service
Welcome to our brand's independent website. By using this website, you agree to comply with the following terms of service. If you do not agree with these terms, please do not use this website.
1. Account Use
- Users must be at least 18 years old to register and use this website. You are responsible for maintaining the confidentiality of your account information and all activities that occur under your account. If you suspect your account has been compromised, please contact us immediately.
2. Product Descriptions
- We strive to ensure the accuracy of product descriptions, but we do not guarantee that descriptions, prices, or other content are entirely accurate. If a product does not match its description, you may return it.
3. Orders
- We reserve the right to refuse or cancel any order. Order completion is confirmed by our confirmation email. If we cancel your order, we will notify you, and you will not be charged or will receive a refund.
4. Pricing and Payment
- All prices are in the displayed currency. We accept payment methods including credit cards and PayPal. Any transaction fees incurred during payment are the responsibility of the user.
5. Intellectual Property
- All content on this website (including but not limited to text, images, logos) is owned by us and protected by intellectual property laws. Unauthorized use, copying, or distribution is prohibited.
6. Limitation of Liability
- To the fullest extent permitted by applicable law, we are not liable for any indirect, incidental, special, or consequential damages arising from the use of this website. We are not responsible for any damages or losses resulting from your use or inability to use the website.
7. Modifications
- We reserve the right to modify these terms at any time. The revised terms will be posted on this page, and continued use of the website signifies your acceptance of the modified terms.
Privacy Policy
We value your privacy and are committed to protecting your personal information. This privacy policy describes how we collect, use, and protect your information.
1. Information Collection
- We collect information you provide when registering, placing an order, or contacting us, such as your name, address, email, and phone number. We may also collect your browsing behavior and purchase history to improve our services.
2. Information Use
- We use your information to process orders, provide customer service, send promotional information (if you opt-in), and improve our services. We may use your information for market analysis and product improvement.
3. Information Sharing
- We do not sell, rent, or trade your personal information. We only share information with trusted third parties necessary to complete your order or provide services, such as payment processors and shipping companies.
4. Security Measures
- We implement reasonable technical and managerial measures to protect your information from unauthorized access, use, or disclosure. We use SSL encryption to safeguard your payment information.
5. Privacy Policy Modifications
- We reserve the right to modify this privacy policy at any time. The revised policy will be posted on this page, and continued use of the website signifies your acceptance of the modified policy.
Return Policy
If you are not satisfied with your purchase, we offer a straightforward return policy.
1. Return Period
- You can request a return within 30 days of receiving the product. Please ensure the product is unused and in its original packaging. Return requests must be processed through our customer service team.
2. Return Process
- Contact our customer service team to obtain a return label and further instructions. Return the product to our designated return address. Please include your order number and reason for return in the package.
3. Refund Processing
- We will process your refund within 5 business days of receiving and inspecting the returned product. Refunds will be issued to your original payment method. The refund amount may be adjusted based on the condition of the product and the reason for the return.
4. Exchanges
- If you need to exchange a product, please indicate so when requesting the return. We will process the exchange once we receive the returned product. The exchange product will be shipped after the original order is completed.
5. Return Shipping Costs
- We will cover return shipping costs for returns due to product quality issues or incorrect items. For other returns, the customer is responsible for the return shipping costs.
Terms of Use
By using this website, you agree to comply with the following terms of use. If you do not agree with these terms, please do not use this website.
1. User Conduct
- Users must not use this website for any illegal or unauthorized purpose. Users are prohibited from posting or transmitting any content that infringes upon others' rights or violates any laws. Users are responsible for all activities on this website under their account.
2. Content Copyright
- All content on this website, including but not limited to text, images, logos, and graphics, is owned by us or our content providers and is protected by copyright laws. Unauthorized copying, modification, distribution, or display of website content is prohibited.
3. Third-Party Links
- This website may contain links to third-party websites. We are not responsible for the content or privacy policies of these websites. Users access third-party websites at their own risk.
4. Disclaimer
- This website is provided "as is," and users access it at their own risk. To the fullest extent permitted by applicable law, we disclaim any warranties, express or implied, regarding the website's accuracy, completeness, or suitability.
5. Limitation of Liability
- To the fullest extent permitted by applicable law, we are not liable for any indirect, incidental, special, or consequential damages arising from the use of this website. We are not responsible for any damages or losses resulting from your use or inability to use the website.
6. Terms Modifications
- We reserve the right to modify these terms of use at any time. The revised terms will be posted on this page, and continued use of the website signifies your acceptance of the modified terms.